Corporate governance
Quality Assistance is a private, independent, limited company.
Founded by Philippe Draux and Philippe De Raeve in 1982, the company has become a leader in analytical sciences and holds a unique position within the pharmaceutical market with all its laboratories located on one site and 270 highly qualified professionals.
Ownership
- The Draux family (majority shareholder)
- Valois
- Wallonie Entreprendre
- BNP Paribas Fortis Private Equity Belgium
- Sambrinvest SO/SO
- Quality Assistance S.A.
- (Former) Employees
- Internal Stock Exchange
Quality Assistance has put in place an internal stock exchange system allowing its employees to take a stake in the company by becoming a shareholder. These employee-shareholders have the possibility each year, via Quality Assistance, to buy or sell shares based on a defined valuation formula which is established on the basis of financial indicators taking into account the company’s performance. In 2023, the shareholders of this internal stock exchange represented a large proportion of Quality Assistance’s personnel, i.e., 20%. This system enables them to be at the core of the corporate governance and to achieve a deeper understanding of our results and growth, as well as our development projects.
Board of Directors
- QUALITY LIFE INVEST S.A represented by Mr Philippe Draux (Executive Chairman)
- CMHC SRL represented by Mr Carl Mestdagh (Vice-Chairman)
- Ms Nathalie Draux (CEO)
- Ms Marie-Line Colassin
- SPARAXIS S.A. represented by Mr Géry Lefebvre
- BNP PARIBAS FORTIS PRIVATE EQUITY MANAGEMENT S.A. represented by Ms Patricia Terryn
Scientific Advisory Board (SAB)
Leading experts from the (bio)pharmaceutical industry and academia:
- Filip BORGIONS - VP, Global Head of CMC and Supply Chain (argenx)
- José CASTILLO - CEO (Quantoom Biosciences) and Co-Founder and CTO (Univercells)
- Bruno FLAMION - SVP, Head Strategic Development (Viatris Innovation) and Professor Emeritus (University of Namur)
- Sabine LECLERCQ - Senior VP, Global Technical R&D (GSK Vaccines)
- Davy GUILLARME - Senior Lecturer and Research Associate (University of Geneva)
Internal scientific experts:
- Nathalie DRAUX - CEO
- Arnaud DELOBEL - R&D and Innovation Director
- Nicolas THEYS - COO
- Géry VAN VYNCHT - Scientific Director
- Damien MOUVET - Scientific Manager Senior
- Pedro ALVES - Scientific Manager

Our commitment to public health
At Quality Assistance, we acknowledge our individual and collective commitment to public health, guided by the respect of those 8 rules, which regulate the reliability of our services to our customers as well as the interactions with our stakeholders and regulatory authorities.
1. Guarantee the level of competence of human resources
- Recruit personnel with appropriate qualifications
- Organise an in-service personnel training programme
- Periodically assess the level of competence acquired by the personnel
- Keep the personnel informed of evolution in the sector via the scientific, technological and regulatory surveillance carried out by the Strategy & Innovation Department
2. Guarantee the quality of data generated
- Respect the rules set out in the Site Master File
- Respect the organisational and technical procedures drawn up and reviewed periodically
- Respect the pharmaceutical sector quality standards: GMP, GLP, GCLP and GCP
- Keep track of national and international regulations applicable to the development, registration and manufacturing of medicinal products
3. Respect work deadlines
- Reliably evaluate the work requested and the overall workload at any time
- Use appropriate tools to ensure transparent planning for each person involved in the work
4. Establish efficient communication
- Organise information and communications within and without Quality Assistance
- Exchange details of the business, technical, operations and Quality contact people in Quality Assistance, its partners, providers and clients involved in each project
- Ensure regular contacts, managed by a Project Leader, between the personnel in charge of the work and the client, especially in the case of deviations from an approved protocol, modifications to planning and unexpected results
- Computerised traceability of all contacts, internal and external, business and technical, for each project
5. Guarantee the safety of the personnel and of items entrusted
- Inform the personnel of, and training them in, the industrial risks specific to our activity via a Biosafety Committee and a Committee for the Protection of Workers
- Ensure the personnel has thorough knowledge of the Material Safety Data Sheets for the products handled
- Limit access to client documents, samples and products to authorised people
- Protect electronic data via a dedicated restricted access server room, daily backups and a secured network
6. Guarantee the confidentiality of business relationships
- Give clients a formal commitment to respect confidentiality for any projects outsourced to them
- Ensure the accountability of the personnel in their involvement in the process of development of medicinal products which gives them access to confidential data
7. Conserve the environment
- Give appropriate information on, and training in, the environmental risks linked to our sector of activity
- Use natural resources and energy efficiently and rationally
- Manage disposal of solid and liquid waste appropriately
8. Respect standards of good governance and ethical behaviour
- Behave professionally, responsibly and with integrity, respecting the laws and regulations in force in the context of our activity
- Ensure the absence and refusal of any requests or personal benefits which could influence the assignment and/or performance of work
- Respect appropriate, transparent, impartial procedures in the selection of suppliers and providers
- Keep shareholders and investors informed of the evolution of the company