General Terms of Use

The Quality Assistance S.A. website is primarily intended to present the company, its scientific expertise, and its analytical and quality control services for the pharmaceutical, biotechnology, and chemical industries.
The information provided on the site is general and for informational purposes only. It does not constitute scientific, technical, or contractual advice, nor a firm and definitive offer of services.

2.1 Accuracy of information
Quality Assistance S.A. takes particular care to ensure the reliability of the information published. However, we make no representation or warranty of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information, products, or services contained on this site.
The user acknowledges that the information provided on the site and the content of these GTU may be modified at any time without prior notice.

2.1 Accuracy of information
Quality Assistance S.A. takes particular care to ensure the reliability of the information published. However, we make no representation or warranty of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information, products, or services contained on this site.
The user acknowledges that the information provided on the site and the content of these GTU may be modified at any time without prior notice.

2.2 Publisher’s liability
Quality Assistance S.A. accepts no liability for any direct or indirect damage or loss arising from the use of the site or the inability to use it. Quality Assistance S.A. assumes no responsibility for the content of the site or for any use that may be made of it by the user.

2.3 Site availability
Quality Assistance S.A. does not guarantee permanent and uninterrupted access to this site, nor that the site or the server hosting it is free from malicious components (viruses, bugs, etc.). Consequently, you are solely responsible for any damage resulting from the use of the site.

All content on this site (texts, layouts, data, logos, slogans, illustrations, graphics, names, and distinctive signs, etc.) is the exclusive property of Quality Assistance S.A. or is used under licence.
This content is protected by copyright, trademark law, and all other intellectual property rights. Any reproduction, adaptation, translation, modification, or distribution of all or part of this site, in any form and by any means (electronic, mechanical, or otherwise), is strictly prohibited without prior written authorisation from the rights holder.

The site may contain hyperlinks to other websites or external Internet sources. Quality Assistance S.A. has no control over these sites and sources and is not responsible for their availability, content, advertisements, products, services, or any other material originating from these external sources.
Consequently, Quality Assistance S.A. cannot be held liable for any damage or loss, actual or alleged, resulting from or related to the use of or reliance on the content, goods, or services accessible via these external sites or sources.

5.1 Data controller
Quality Assistance S.A., Technoparc de Thudinie 2, B-6536 Thuin, is the data controller for personal data collected via the website.

5.2 GDPR compliance
Quality Assistance S.A. undertakes to process your personal data confidentially and in strict compliance with the General Data Protection Regulation (GDPR) and applicable national legislation.

5.3 Purposes and legal bases
Your personal data (name, position, email address, etc.) is collected for the following purposes:

• Improving the quality of our services and communications (Legitimate Interest).
• Sending you information about Quality Assistance S.A. (Consent or Legitimate Interest, depending on the context of collection).
• Responding to your contact requests or quotation enquiries (Performance of pre-contractual measures).

5.4 Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access and rectification.
• Right to erasure (right to be forgotten) and restriction of processing.
• Right to object to the processing of your data for direct marketing purposes.
• Right to data portability.
• Right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

5.5 Contact
For any questions or to exercise your rights, please contact Quality Assistance S.A. by email at:

This site uses cookies to ensure its proper functioning and enhance your user experience.
For detailed information on the types of cookies used (necessary, performance, targeting, etc.), their purpose, retention period, and how to manage or withdraw your consent, please refer to our dedicated Cookie Management Policy.

7.1 Applicable law
Any dispute arising from the Quality Assistance S.A. website is governed exclusively by Belgian law.

7.2 Jurisdiction
In the event of a dispute, the courts of the Charleroi district (Belgium) shall have exclusive jurisdiction.