- Location
- Thuin, Belgium
- Contract type
- CDD — 38h / week or 20h / week
Your next challenge
Ready to make a difference? Here's what awaits you.
As the first person visitors meet when they arrive at Quality Assistance, you’ll create a welcoming, reassuring and professional atmosphere from the moment they step through the door. Whether you are greeting clients, guiding candidates or assisting partners, you make sure everyone feels well cared for and clearly guided throughout their visit.
This position is available either as a full‑time role or shared between two part‑time Receptionists, giving you the flexibility to choose the arrangement that best suits your availability.
By ensuring smooth logistics, accurate information flows and reliable on-site organisation, you’ll help our teams stay focused on what matters most: accelerate access to life-changing therapies.
Your key responsibilities
Here's what you will take ownership of:
- Greeting all visitors professionally at the reception
- Answering incoming calls and ensuring clear, accurate message handling
- Managing incoming and outgoing mail and parcels
- Overseeing office supplies and small equipment
- Preparing meeting rooms, VIP areas and shared spaces in collaboration with Housekeeping team, including catering support
- Supporting the logistics of internal events held on site
Skills you'll need to bring
To succeed in this role, you'll bring:
- A background in administration or equivalent experience
- A first experience in a similar role
- Strong command of Microsoft Office 365
- Confident written and spoken communication with internal and external stakeholders
- B2 level of English
- Patience, empathy and the ability to remain composed in urgent or stressful situations (e.g., fire alarm, emergency announcements)
- A high level of autonomy and initiative
- Strong organisational skills and attention to detail
- Ability to juggle multiple tasks and meet deadlines
- Excellent personal presentation: friendly, helpful and respectful
Our commitment to you
Joining us as a Receptionist means becoming the face of our company for everyone who walks through the door. We’ll count on you to create the first impression of our culture – and we’ll make sure you have what you need to do it well.
Here's why you'll love working with us.
In this role, you will:
- Work in modern, comfortable facilities designed to welcome visitors and support focused work
- Join a stable, well-structured organisation where clear processes help you feel confident in your day-to-day responsibilities
- Be part of a caring environment where collaboration, respect and good communication truly matter in daily interactions
- Interact with a wide variety of colleagues and visitors, giving you a broad overview of our activities and projects
- Enjoy a positive work-life balance and a culture built on trust and support
Who we are
And why it matters
Quality Assistance is a leading European analytical CRO based in Belgium, supporting the development of innovative medicines that aim to change patients’ lives. For over 40 years, our teams have been working with international partners to secure drug development and help new therapies reach patients faster.
From biopharmaceuticals to mRNA therapies and cell and gene therapies, our 280 experts work with cutting-edge technologies and rigorous quality standards. At reception, you play a key part in this mission by welcoming the people who drive these projects forward – from scientists and partners to auditors and future colleagues.