Privacy Policy

Effective Date: 15.12.2025

At Quality Assistance S.A., we are committed to protecting the privacy of our users and clients. This Privacy Policy details how we collect, use, and protect your personal data, in compliance with the European Union's General Data Protection Regulation (GDPR) and applicable Belgian legislation.

1. Data Controller
The Data Controller responsible for processing your personal data is:
Quality Assistance S.A.
Address: Technoparc de Thudinie 2, B-6536 Thuin, Belgium

2. Personal Data Collected
We collect data that you voluntarily provide when interacting with our website (contact forms, newsletter sign-ups, content downloads, etc.). This includes:

  • Identification Information: Name, First Name.
  • Professional Information: Job Title/Function, Professional Email Address.
  • Browsing/Connection Data: Information collected via cookies or similar technologies (IP address, browser type, pages visited, time spent on the site).

3. Data Retention Period
We retain your personal data only for the duration necessary to fulfill the purposes for which it was collected.

  • Marketing data (newsletter, prospecting): Kept until the individual withdraws their consent or for a maximum period of 3 years after the last active contact.
  • Connection/Browsing data: Retained according to cookie settings

4. Security and Disclosure
Quality Assistance S.A. commits to taking all appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

We may be required to disclose your personal data at the request of a legal or regulatory authority, in compliance with our legal obligations.

5. External Links
Our site may contain links to other websites. We are not responsible for their privacy practices.