- Location
- Thuin, Belgium
- Contract type
- CDI — 38h / week
Your next challenge
Ready to make a difference? Here's what awaits you.
As a Key Account Manager, you will be the trusted partner for R&D leaders in the (bio)pharmaceutical industry, nurturing long-term relationships and opening new doors for collaboration. Your impact? Helping life-changing therapies reach patients faster.
You’ll join a passionate team of ten business development professionals and report directly to the Sales Manager. This is your chance to combine scientific understanding with commercial insight in a role that truly matters.
Your key responsibilities
Here's what you'll be in charge of:
- Maintain and expand an existing portfolio of (bio)pharmaceutical clients
- Identify and develop new business opportunities through networking and prospecting
- Represent Quality Assistance at scientific events (conferences, symposia)
- Conduct on-site clients meetings for presentations and technical discussions
- Organise and host clients visits at our facilities
- Assess client needs and initiate the quotation process
- Prepare and negotiate proposals based on internal technical input
- Collaborate with Scientific Operations to ensure smooth project execution
- Monitor biopharma R&D market trends and share insights with the Business Development team
Skills you'll need to bring
To succeed in this role, you'll demonstrate:
- University degree in Life Sciences
- Proven experience in a similar role
- Fluency in French and English proficiency (minimum B2 level)
- Ability to prospect and establish new business relationships
- Customer-focused mindset with excellent communication and influencing skills
- High energy, organised, and performance-driven
- Willingness to travel frequently
- Knowledge of pharmaceutical drug development
- German language skills

Our commitment to you
Join us and make a real impact on patients’ lives while growing your career in a supportive, innovative environment.
Here's why you'll love working with us.
- Competitive salary package aligned with industry standards
- Extra-legal benefits: meal vouchers, hospitalisation and outpatient care insurance, group insurance, bonus scheme
- Comprehensive onboarding and training programme to support your professional growth
- Career development opportunities: in 2024, 30 employees were promoted internally and 5 positions were filled by internal candidates
- A people-first culture built on respect, collaboration, and well-being at the heart of everything we do
- Plenty of social activities: team buildings, after-work events, sports, family days, and more
- Everyday perks: free fitness classes, fresh fruit, up to four car washes per year, and practical services like lunch delivery and ironing vouchers
Who we are
And why it matters
We are a leading Belgian Contract Research Organisation (CRO) supporting the pharmaceutical industry with the full range of analytical services required by EMA and FDA regulations.
From early development to drug registration and beyond, we design analytical protocols, develop methods, and perform studies that ensure the safety, efficacy and quality of innovative medicines.
With 280 experts, state-of-the-art technologies, and all labs centralised on one site in Donstiennes, Belgium, we combine scientific excellence with human values to shape the future of medicine faster, smarter, together.