- Location
- Thuin, Belgium
- Contract type
- CDI — 38h / week
Your next challenge
Ready to make a difference? Here's what awaits you.
As Technical Leader Maintenance, you will lead the Lab Equipment Technical Support team and play a key role in ensuring the availability, reliability and compliance of the laboratory equipment that supports Quality Assistance's analytical activities.
Reporting to the Qualifications Department Manager, you will provide both people and operational leadership to a team of five Equipment Support Technicians.
Your key responsibilities
Here's what you'll take ownership of:
Team leadership:
- Ensure the day-to-day operational efficiency of the team
- Lead recruitment activities and onboarding for new team members
- Develop team capability through coaching, annual performance reviews and training plans
Maintenance coordination and technical support:
- Plan maintenance activities according to operational priorities
- Oversee preventive and corrective maintenance to maintain equipment availability and performance
- Coordinate interventions related to equipment breakdowns, installations, relocations and recommissioning
- Provide technical expertise when resolving complex equipment issues
- Monitor activities performed by external suppliers and service providers
- Act as the primary contact for laboratories regarding equipment-related matters
- Approve intervention reports and associated technical documentation
- Support the acquisition, installation and commissioning of new laboratory equipment including URS, DQ, IQ, OQ, PQ, FAT and SAT activities
- Contribute to equipment qualification and validation processes
- Ensure compliance with internal procedures and applicable regulatory requirements
- Prepare, update and approve quality documentation, including SOPs, maintenance procedures, qualification procedures, Change Controls and Deviations
- Define and optimise preventive maintenance plans and intervention frequencies to improve equipment reliability, performance and availability
Skills you'll need to bring
To succeed in this role, you'll bring:
- Bachelor's or Master's degree in Science or Electromechanics
- Significant experience in laboratory equipment maintenance and technical support
- Strong knowledge of metrology, equipment qualification and technical impact assessment
- Good understanding of equipment qualification and validation processes
- Expertise in GMP requirements and associated quality systems
- Proficiency in technical and quality documentation
- Leadership capability within a technical environment
- Strong communication skills
- Excellent organisational skills and decision-making ability
- Resilience and adaptability to perform effectively in a fast-paced environment where priorities shift frequently and unexpected challenges require calm judgement and sound decision-making
- Minimum B1 level in English, both written and spoken
Our commitment to you
Join us and make a real impact on patients’ lives while growing your career in a supportive, innovative environment. Here's why you'll love working with us.
This role combines people leadership with hands-on technical expertise in an environment where your contribution has a visible impact on laboratory operations every day.
In this role, you will benefit from:
- A position with significant autonomy and influence on equipment performance across analytical laboratories
- The opportunity to lead a specialised team of experienced technicians
- Exposure to a wide range of advanced laboratory technologies
- Continuous learning opportunities through our Pharma Academy
- Participation in equipment lifecycle projects, from acquisition to qualification and optimisation
- A collaborative culture built on Excellence, Respect and Commitment
- A working environment that supports work-life balance and employee wellbeing
Who we are
And why it matters
We are a leading Belgian Contract Research Organisation (CRO) supporting the pharmaceutical industry with the full range of analytical services required by EMA and FDA regulations.
From early development to drug registration and beyond, we design analytical protocols, develop methods, and perform studies that ensure the safety, efficacy and quality of innovative medicines.
With 280 experts, state-of-the-art technologies, and all labs centralised on one site in Thuin, Belgium, we combine scientific excellence with human values to shape the future of medicine faster, smarter, together.
At Quality Assistance, your contribution goes far beyond equipment management. By ensuring the performance and reliability of critical laboratory assets, you enable scientific teams to work under the best possible conditions and directly support the quality of results that contribute to the development of new medicines.
Driven by continuous investment in technology and talent development, we combine scientific excellence with strong human values to shape the future of medicine.
Apply now and become a key contributor to the reliability of the equipment that enables tomorrow's therapies to move forward with confidence.